## Flow Admin & Workflows

In Pro mode Flow includes an admin application embedded into WordPress. It covers general settings, API settings, submissions, templates and workflows.

Submission operations include listing, filtering, notes, tags, status changes, event history and manual actions. Manual actions are important because they can re-enter a submission into the workflow system without requiring a fresh frontend submit.

Workflow triggers currently include:

- `submission.created`
- `submission.updated`
- `submission.action-invoked`
- `integration.webhook.requested`
- `ai.agent.completed`
- `ai.agent.failed`

Workflow step types currently include:

- `email.send`
- `webhook.call`
- `eventbridge.event`
- `ai.agent`
- `status.update`
- `delay`

The `ai.agent` step is the backend counterpart to the frontend AI Suggestions block. It emits an AI request into the backend pipeline, then downstream workflows continue from `ai.agent.completed` or `ai.agent.failed`. This is the piece that ties Flow into broader AI Kit Backend intake and routing flows.

Templates remain a shared asset layer across those automations. A template can be used for a plain form submission workflow or for a normalized email-intake event that arrived through the AI Kit Backend pipeline.